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Business Process Improvement Analyst in Denver, CO at EBERL Claims Service

Date Posted: 3/4/2019

Job Snapshot

Job Description

At Eberl, we provide insurance claims handling solutions that exceed client expectations and as such, we have raised the bar for the entire industry. We pride ourselves on hiring and retaining top talent, allowing us to maintain our status as an industry leader.  If you are interested in growing your career and bringing your talents to Eberl, see the latest career opportunity below...

SUMMARY: Based in Lakewood, CO at our corporate headquarters, the Business Process Improvement Analyst will be the internal champion for building a continuous improvement culture by creating and implementing process excellence across all business segments within Eberl and support CI initiatives at the Cor Partner enterprise level.  This includes supporting organization-wide continuous improvement communication, facilitating and guiding improvement projects, and develop additional continuous improvement advocates across the organization.  The position reports to our V.P. of Operational Excellence.


  • Lead process mapping and improvement events and projects in each of the business units under the direction of the COO.
  • Support and facilitate the continuous improvement process through the use of Lean Six Sigma methodologies and tools.
  • Drive continuous improvement implementation projects to closure. Teach others to lead improvement efforts, including training on effective tools for successful project leadership.
  • Establish metrics to monitor financial savings and operational improvements as compared to established goals and targets.
  • Develop and maintain annual value stream mapping efforts, CI plans, and calendars.
  • Establish appropriate communication and recognition protocols for sharing Continuous Improvement news, activities and learnings across the organization. Share information and collaborate with divisional leaders across business segments.

Job Requirements

• BS/BA in Business Administration, Finance, Technology or relevant area of study.
• Minimum of 3 years’ experience in a business process improvement role.
• Green Belt Certification in Lean Six Sigma.
• Strong facilitation, influence, and presentation skills
• Provide oversight and leadership to ensure improvement project completion
• Strong project management, analytical, and process excellence skills including the ability to (i) facilitate improvement across many facets of a business, (ii) work independently, (iii) build consensus among diverse teams and (iv) lead projects through to a conclusion despite a distributed workforce.
• Demonstrated experience leading change management initiatives.
• Strong communication skills- both written and interpersonal.
• Ability to develop relationships with frontline associates and senior leaders.
• High potential to grow quickly as demonstrated through learning agility.
• Intermediate to advanced level skill with analytical tools and presentation tools such as Microsoft Word, Excel, and PowerPoint.
• Ability to travel as needed.

Work is conducted primarily in an indoor office environment with protection from weather conditions and with exposure to noise typical of an office or administrative setting.

Work requires visual acuity to read and prepare data and figures, transcribe words and numbers, view information on a computer terminal, read, operate office machines, and determine the accuracy and thoroughness of work. Overnight and/or weekend travel in a work capacity frequently required.



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